OUR COVID -19 RESPONCE

Stay up to date with the latest tips for navigating travel during COVID-19 and beyond.

Safety is a shared responsibility

Our expert-backed, five-step enhanced cleaning process goes beyond basic cleaning and is a vital step in helping to ensure your safety.

Be sure that we:

• Ventilate the space before and during cleaning, when possible
• Use disinfectants approved by our local regulatory agencies for use against COVID-19
• Always read the directions and warnings on our cleaning products carefully

Cleaning is when you remove dust and dirt from surfaces, such as floors and countertops. Be sure that we:

• Sweep, vacuum, dust, and/or mop areas before sanitizing
• Wash dishes and laundry at the highest heat setting possible
• Wipe down hard surfaces with soap and water

Step 2: Clean

Step 3: Sanitize

Sanitizing is when you use chemicals to reduce the number of bacteria on surfaces such as doorknobs and TV remotes. Be sure that we:

• Spray high-touch surfaces in each room with an approved disinfectant spray
• Let the disinfectant stand for the length of time specified on the product label
• Allow the surface to air-dry

Step 1: Prepare

Step 5: Reset

To help prevent cross-contamination, it's important to finish cleaning and sanitizing a room before replacing items for the next guest. Be sure that we:

• Wash our hands before replacing guest supplies, linens, and cleaning kits
• Safely dispose of or wash cleaning supplies and protective gear
• Don't re-enter a room once it's been sanitized
• Clean our equipment between each turnover

Be sure that all areas are cleaned and sanitized between each stay

Private space, away from crowds